This position serves a technical role in performing enterprise application administration and configuration, including an understanding of relational databases, Visual Basic, ETL development, application security, formula driven fee calculations, creating and maintaining data integrations, refreshing and maintaining multiple environments, system monitoring, patch management, document or attachment catalogs, and workflow automation (batch processing). Desirable qualifications include:

• Experience in supporting government workflow software solutions for municipal permitting and licensing workflows, such as Infor Public Sector Suite software or other similar systems.
• A general understanding of permitting, planning, code enforcement and licensing business workflows.
• Experience in performing system administration including role-based access control (RBAC), workflow, menu access, and IT support principles.
• Experience with configuration, implementation, troubleshooting, and/or enhancement of software systems.
• The candidate will be able to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization.
• Ability to create and understand end user/technical/architectural documentation.
• Experience developing and conducting cross-training sessions.
• Proficiency in Structured Query Language (SQL) and the ability to develop and support queries against relational databases.
• Familiarity with Infor products is highly preferred, e.g., Infor Public Sector, Dynamic Portal, or Rhythm for Civics.
• Experience supporting in workload automation tasks and system interfaces.
• Proficiency in development languages and tools such as Visual Basic, .NET, C #, and Extract, Transform and Load (ETL).
• The ability to manage multiple projects and tasks at once.
• Strong analytical and problem-solving skills are required.
• Advanced level experience with Windows servers and operating systems.
• Experience in the local government workspace preferred, permitting and licensing experience a plus..